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Account Deletion Policy

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Today Markets — Account Deletion Policy

 

Effective Date: 21 September 2025


Last Updated: 21 October 2025

 

At Today Markets, we respect your privacy and data rights. If you no longer wish to use our services, you have the right to delete your trader account and all associated personal information.

 

This page explains how you can request full deletion of your account in compliance with Google Play’s Data Deletion Requirements.

 

 


 

What happens when you delete your account?

Once your account is deleted:

  • Your profile, trading history, and personal data will be permanently erased

  • You will no longer be able to access the app using your account credentials

  • The action is irreversible

 


 

How to request account deletion

You can request account deletion in the following ways:

 

1. From within the app:

  1. Open the Today Markets app

  2. Go to Settings → Account

  3. Tap “Delete Account” and follow the confirmation steps

 

2. From the website:

Visit:
👉 https://www.todaymarkets.com/delete-request (example link — update as needed)

Complete the short deletion form. You will need to verify your identity by:

  • Logging into your account

  • Confirming a verification code sent to your registered email

 

3. Via direct email request:

Email us at: compliance@todaymarkets.com
Include:

  • Your full name

  • Registered email or account ID

  • Subject line: “Account Deletion Request”

 


 

Deletion Timeframe

After receiving a verified deletion request:

  • We process deletion within 7 business days

  • You will receive a confirmation email once your data is fully erased

 


 

Exceptions

In some cases, we may retain limited data if:

  • Required by financial or regulatory laws (e.g., for anti-money laundering, taxation, or legal obligations)

  • Needed for dispute resolution or fraud prevention (per our Privacy Policy)

 

 


 

📞 Need help?

If you experience any issues or need clarification, contact our support team:
📧 support@todaymarkets.com
Or visit our Help Center

 


Today Markets is committed to protecting your data and supporting your right to control your personal information.

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Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. A significant percentage of retail investor accounts lose money when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

This website is operated in accordance with the guidelines of the European Securities and Markets Authority (ESMA) and, where applicable, the UK Financial Conduct Authority (FCA). The content on this site is for informational purposes only and does not constitute investment advice or a recommendation to engage in any investment strategy. Octalas Group Ltd t/a Today Markets is a program manager of EQIBank, which is chartered under the Offshore Banking Act No. 8 of 1996 of the Commonwealth of Dominica, which allows international business with non-resident personal and corporate clients.

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