Security Center

Keeping You Safe

Online scams are becoming more commonplace and harder to identify. Advances in digital communications and technology mean that fraudsters have developed sophisticated scams to glean personal information from unsuspecting people, appearing as legitimate and attempting to gain your trust by convincing you that you’re dealing with a person or company you know.

With these incidents of fraud increasing, it’s important to be vigilant. By staying alert and looking out for some common warning signs you can help protect yourself from being the victim of fraud.

We’ve outlined some things to be aware of to help keep you safe.

Email fraud

This is where fraudsters send fake emails masquerading as a legitimate company or individual. These emails typically have a sense of urgency associated with them requiring immediate action asking the recipient to “verify”, “update” or “reactivate” their account.

Phishing

Phishing is a type of email fraud where you might receive an “official looking” email asking you to return sensitive information by email, or ask you to click on a link to visit a page where you will be asked for personal information.

These scams can be very sophisticated and often the emails are indistinguishable from genuine emails. Some things to look out for include:

    • Any part of an email can be faked, including the ‘From’ address, text, any links and any attachments.
    • Phishing emails usually have a “call-to-action”, i.e. an urgent request requiring to take immediate action.
    • Emails offering financial products with high rewards which seem too good to be true.
    • Emails with links to an illegitimate website.
    • The language used in phishing emails can often be unprofessional.
    • The phisher almost always wants your username and login details, or financial account details.
    • Some phishing emails attempt to install viruses on your device. If you see a request to install software, ignore it.

Telephone frauds

Another common way for fraudsters to target potential victims is by phone or text pretending to be from a reputable organization or acting on behalf of an organization. There are a number of telephone-based scams in operation.

Smishing (a combination of the words SMS and phishing)

This is a scam where fraudsters use text messages to trick you into opening a malicious attachment or a link, which when clicked on directs you to a fraudulent login screen to enter your account details. It can also download malicious software (mobile malware) on to your phone. The fraudster then uses the information you have entered to access your account and carry out unauthorized transactions.

Vishing (a combination of the words voice and phishing)

Vishing is a scam where fraudsters use text messages to trick you into opening a malicious attachment or a link, which when clicked on directs you to a fraudulent login screen to enter your account details. It can also download malicious software (mobile malware) on to your phone. The fraudster then uses the information you have entered to access your account and carry out unauthorized transactions.

What you can do if think you’re a victim of fraud

Remember it’s always better to err on the side of caution and if you’re uneasy about a communication you’ve received, or have some questions about it, it’s a good idea to verify its authenticity.

Do not engage in any further communication whether by email, phone or text.

Phone us on +353-1-564-1399 to report the matter to Today Markets.

We will advise you on next steps which may include contacting the Garda Crime Bureau and/or the Central Bank.

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