Faq’s

Home
Faq’s

How difficult is it to deposit at Today Markets

Depositing funds at Today Markets is no more difficult than making a deposit at your local bank. In fact, for some it could be even easier. Once your account has been approved and verified you can access deposit options right in the trading platform and easily deposit to start trading. You’ll be able to use a bank wire and credit or debit cards to fund your account quickly. And depending on what country you reside in you’ll also be able to choose from a large variety of online ewallets.
How difficult is it to withdraw at Today Markets

Presuming that you’ve already submitted the necessary identification documents for KYC and AML verifications a withdrawal at Today Markets is almost as easy as a withdrawal from an ATM. Withdrawal requests can be submitted in under a minute through the trading platform and are approved as quickly as possible, typically within one business day. Depending on where the withdrawal is being sent you could receive it immediately or it may take several business days, but that timing is due to processes and procedures from your financial institution.
Is there anything that could prevent me from making a deposit of a withdrawal at Today Markets?

The most common problems we see with deposits and withdrawals here at Today Markets are from people who are trying to make deposits from countries not supported by our platform, or from those who haven’t cleared our KYC/AML requirements. All of our clients are required to submit documents that confirm their identity and their residence before we can process withdrawal requests. This has caused some issues in the past when the regulations weren’t as well known, but by this time we believe everyone is aware of the KYC/AML requirements and problems with deposits and withdrawals are minimal.
How do i Become a VIP Member

Just register, start trading, meeting the eligible criteria and become a VIP.

When is the forex market open for trading?

You can trade forex on Today Markets 24 hours a day, five days a week. The foreign exchange markets are worldwide and follow a 24-hour global timetable, opening Monday morning in Sydney, Australia, and closing on Friday evening in New York.
What are the margin requirements?

Margin requirements for forex vary by currency pair, but range from 3.33% (major pairs) to 5% (minor and exotic pairs). You can find our the specific margin of each instrument in its Market Information Sheet on the FOREX.com desktop platform, and you can calculate the required margin before placing a trade.
How does Today Markets make money?

Our main source of revenue comes from the market spread. In effect, you pay a little more for the buy price, and receive a little less for the sell price. For example, if EUR/USD is trading in the market at 1.2164, our 1-point spread means it would have a buy price of 1.21645 and a sell price of 1.21635.
What documentation do I need when opening an account?

Acceptable documents for identity is a valid non-expired government-issued photo ID like: Passport National Identity card VISA Permit residence ID issued by the Republic of your current country of residence Birth certificates, marriage licenses and insurance cards are not accepted. Acceptable forms of proof of residence include but are not limited to: Bank statement from a regulated Bank Electricity/Water/Gas/Landline telephone/Internet or cable bill Proof of address documents must be dated within the last six months and must be provided in a pdf format (non-modified) or a scan copy of the original document. Confidential information such as account numbers may be removed at your discretion. In accordance with our regulatory obligations, additional documentation may be required at any time for internal periodical reviews.

When is the forex market open for trading?

You can trade forex on Today Markets 24 hours a day, five days a week. The foreign exchange markets are worldwide and follow a 24-hour global timetable, opening Monday morning in Sydney, Australia, and closing on Friday evening in New York.
What are the margin requirements?

Margin requirements for forex vary by currency pair, but range from 3.33% (major pairs) to 5% (minor and exotic pairs). You can find our the specific margin of each instrument in its Market Information Sheet on the Today Markets desktop platform, and you can calculate the required margin before placing a trade.
Are the spreads different on Standard and RAW Spread accounts?

Yes, the spreads differ depending on the account type. RAW Spread accounts feature tight spreads from 0.0 for major pairs with low commissions of $5 per $100.000 traded. See our trading accounts comparison.
Which platforms can I trade with a RAW Spread account?

You can trade with a RAW Spread account on all our Today Markets platforms.

Do you charge commission on a RAW Spread account?

We charge commissions $5 commission per $100,000 notional traded on RAW Spread accounts.
Which account type is best for me?

The best account type for you will depend on your trading goals and experience – whether you’re looking for more support from us or have the experience to take on more sophisticated platforms. Our standard CFD trading account is designed for the everyday trader. It comes with competitive spreads on thousands of global markets, round-the-clock support, and access to our intuitive trading platforms across web and mobile. Learn more about our standard account An MT5 account gives you access to one of the most popular FX trading platforms. Although it’s a dedicated FX platform, you can also trade indices and commodities. It’s more suited to the experienced trader who wants to build automated trading systems and access advanced charting tools. Learn more about our MT5 account A corporate account is suitable for institutional and retail business trading. It allows multiple authorised users and corporate cash deposits.
What documentation do I need when opening an account?

Acceptable documents for identity is a valid non-expired government-issued photo ID like: Passport National Identity card VISA Permit residence ID issued by the Republic of your current country of residence Birth certificates, marriage licenses and insurance cards are not accepted. Acceptable forms of proof of residence include but are not limited to: Bank statement from a regulated Bank Electricity/Water/Gas/Landline telephone/Internet or cable bill Proof of address documents must be dated within the last six months and must be provided in a pdf format (non-modified) or a scan copy of the original document. Confidential information such as account numbers may be removed at your discretion. In accordance with our regulatory obligations, additional documentation may be required at any time for internal periodical reviews.
How can I host an EA?

You can request access to a Virtual Private Server (VPS) from Today Markets. This a virtual computer in the cloud that you can connect to remotely from your desktop or mobile device. The VPS has a Windows environment so you can run your EA on it 24 hours a day even when your computer is turned off or disconnected from the internet, and you can use the platform the same way as you would on your own desktop. To qualify for free EA VPS hosting and take advantage of our customizable trading systems, all hosted on a secure professional server and at no additional cost, you must maintain a minimum of €5000 in your account and execute at least 10 round trip mini lots or the equivalent per calendar month. We will re-evaluate your eligibility at the end of each calendar month. Expert Advisor VPS Hosting is provided by Gallant Partners Hosting.

Which bonds are best to trade?

There are a number of different types of bonds, from corporate bonds issued by individual companies, to municipal bonds that are typically issued to pay for a specific project, such as improvements to schools, to government Treasuries which fund the Federal government. At their heart they are all the same, they are all debt instruments. So which are best to trade? Rather than considering the source of the bond it is helpful to consider the ranking instead. There are three major bond ranking agencies, Standard & Poor’s, Moody’s, and Fitch. They all use a similar ranking method and the higher a bond is ranked, the safer it is. However lower ranked bonds are often better for trading as investors can be willing to pay more as they chase the yield.
What are some bond trading strategies?

There are a number of bond trading strategies with names like swaps, barbells, and ladders. Each has a specific function, for example the swap is often used to lower an investor’s tax liability, or to simply improve the yield being collected. A ladder is used to smooth out interest payments over a period of time. A barbell uses primarily very short and very long maturity bonds for diversification and flexibility. One profitable strategy is called rolling down the yield curve. As long as bonds with short maturities yield less than those with long maturities it is profitable to buy the long dated bonds and then sell them after 2-3 years, collecting a profit and reinvesting the proceeds in new long term bonds.
What is ECN trading?

ECN trading, short for ‘electronic communication network’ trading, is a state-of-the-art trading method that operates on a computerised system. It matches buy and sell orders for various financial instruments, such as currencies, stocks, and derivatives. ECN trading allows traders to tap into deep liquidity provided by multiple market participants, resulting in highly competitive pricing, rapid order execution, and enhanced transparency. While it has traditionally been popular among professional traders like hedge funds and institutional investors, ECN trading is increasingly being embraced by retail traders, levelling the playing field for all.
What is the difference between trading individual stocks and trading indices?

Trading individual stocks involves buying and selling shares in specific companies, while trading indices involves trading a basket of stocks, providing a broader exposure to a particular market

What is a stock market index?

A stock market index is a measurement of a portion of the stock market. It is computed from the prices of selected stocks, typically a weighted average. It is used to give an indication of the market’s overall direction.
Why do people invest in Silver?

Silver is a precious metal highly traded among investors. It has been historically used as a store of value and a medium of exchange. Although less popular than Gold, traders may turn to Silver to diversify their investment portfolio, for its intrinsic value or as a potential hedge during high-inflation periods. Investors can buy physical Silver, in coins or in bars, or trade it through vehicles such as Exchange Traded Funds, which track its price on international markets.
Which factors influence Silver prices?

Silver prices can move due to a wide range of factors. Geopolitical instability or fears of a deep recession can make Silver price escalate due to its safe-haven status, although to a lesser extent than Gold's. As a yieldless asset, Silver tends to rise with lower interest rates. Its moves also depend on how the US Dollar (USD) behaves as the asset is priced in dollars (XAG/USD). A strong Dollar tends to keep the price of Silver at bay, whereas a weaker Dollar is likely to propel prices up. Other factors such as investment demand, mining supply – Silver is much more abundant than Gold – and recycling rates can also affect prices.
How does industrial demand affect Silver prices?

Silver is widely used in industry, particularly in sectors such as electronics or solar energy, as it has one of the highest electric conductivity of all metals – more than Copper and Gold. A surge in demand can increase prices, while a decline tends to lower them. Dynamics in the US, Chinese and Indian economies can also contribute to price swings: for the US and particularly China, their big industrial sectors use Silver in various processes; in India, consumers’ demand for the precious metal for jewellery also plays a key role in setting prices.

What factors influence the movement of stock market indices?

Movements in stock market indices are influenced by factors such as economic indicators, interest rates, political events, and company earnings reports. For your subsequent deposits, the minimum deposit amount is USD$50.
What are the best commodities to trade?

The most popular commodities for traders are gold and oil. This is because both enjoy excellent liquidity and sources of information. However these are not necessarily the best commodities to trade. The best commodity for any trader is the one they understand the best. One where they have detailed knowledge about the market, or about supply and demand for the particular commodity. It’s this deep knowledge that makes it easier to successfully trade any commodity. And anyone can get this type of knowledge through research and study.
Why is it better to trade commodities with CFDs?

The traditional way to trade commodities is by using futures contracts. However this is not always the best way to trade commodities. For one thing many traders don’t have a futures trading account. And trading futures requires a fairly large upfront investment. Plus futures involve leverage, and while this can inflate gains, it can also magnify losses. All of these issues can be avoided by using CFDs to trade commodities. Liquidity is never an issue with CFDs, you can get started with a few hundred dollars, and you control the leverage, or lack of leverage, when trading CFDs. By utilising this automated system, ECN empowers traders of all account types, regardless of their balance size, to access the financial markets with ease and efficiency. Say goodbye to barriers and embrace a world of limitless trading possibilities through ECN.
Is it possible to trade commodities online?

Many people think about trading commodities and they get the image of the trading pit, similar to what you see in the movie Trading Places, where Eddie Murphy and Dan Aykroyd corner the market on orange juice futures. While commodities trading may have looked like that in the past, in the 21st century it is electronic and commodities markets can be traded online from all corners of the globe. All that’s needed is a trading account with a broker that offers access to the commodity markets and anyone can trade commodities online.

How does ETF trading work?

Trading ETFs has become popular because it combines the ease of stock trading with the diversification found in mutual funds. They can be bought and sold in the same way as any stock, but because they mirror the composition of some index or other sector they are a useful way to capitalize on larger macro trends in the market. ETFs make it possible to speculate on the broader markets, such as the S&P 500. They can also be used in commodity trading, where using futures can be costly and require large upfront capital.
Are ETFs good for beginners?

Trading ETFs is a perfect way for a beginner to become familiar with the markets and to begin their trading career. This is because ETFs feature low costs, excellent liquidity, diversification, a broad choice of investments, and a low initial capital requirement. Beginners can use some of the most popular trading strategies to get started, and can focus on any industry, asset type, or market sector they like. There are even inverse ETFs that can be used to mimic shorting a stock, but with fewer risks.
Can you make money trading ETFs?

Because ETFs are bought and sold similarly to stocks or other asset classes they can be used to make profits. However they do not guarantee profits. A loss can be incurred from an ETF trade just as it can from any other type of trading. So it is important to understand the ETF you’re buying before investing. Some ETFs use short selling or leverage to try and generate better returns. This also increases the risks involved in trading these ETFs.
How are bonds different from stocks?

Stocks and bonds are quite different in the financial world since stocks represent a partial ownership of a company, while bonds represent debt owed by a company to the bond holder. In some respects they do seem similar however. Both are used to raise capital. And both can give investors regular income since bonds pay out the interest payments to the holder, while stocks often pay dividends. Of the two stocks are far more common in the open market, and typically only the largest blue chip companies will have bonds that trade on public exchanges.

How is the holding cost on FX calculated?

Holding rates for FX are based on the tom-next rate in the underlying market for the currency pair and are expressed as an annual percentage, with an additional Today Markets charge of 1% added. To view the holding rates for individual FX pairs, please refer to the ‘Product Overview’ for the relevant pair.
Where do you derive your FX prices from?

Prices streamed from our liquidity providers (November 2015 – Deutsche Bank, JP Morgan, Barclays, Goldman, UBS, Citibank and HSBC) are consumed by our automated pricing engine where the ‘best’ and most representative price is used to create our quotes on which clients trade. For your subsequent deposits, the minimum deposit amount is USD$50.
How do I calculate margin requirement?

In order to open a position you will be required to deposit an amount of money known as margin. The margin required reflects a percentage of the full value of the position. The first step is to establish the margin rate for the instrument you are trading. Margin rates can be found within the trading platform by selecting ‘Library’ from the main menu (which displays the full list of products), then select the arrow icon next to the specific product which will show a sub-menu. Choose ‘Product Overview’ from the sub-menu to view the margin rate details. The margin rates are tiered depending on the size of your position. To see the tiered rates, select the arrow icon to the right of the margin rate section. To calculate your margin requirement, take your margin rate and multiply this by the total value of the trade. Your estimated margin is also conveniently displayed within the order ticket. Note, margin is independent of the direction of your position and will increase or decrease in line with the level one mid-price point of the product. If the price increases, your margin requirement will be higher; if the price decreases, your margin requirement will become lower.
Do I need to deposit any funds to activate my account?

You can sign in to your account as soon as your application has been successful and you have clicked on the verification link sent to your registered email address. However, you won’t be able to place a trade unless there are sufficient funds in your account to open a position. If you prefer to test strategies in a risk-free environment, our free demo account will allow you to practise trading with virtual funds.

Why do you ask for my personal financial and employment information?

As a regulated financial services firm we are required to comply with industry ‘Know Your Customer’ (KYC) requirements to identify our customers and check they are who they say they are. We are required to verify your identity and obtain information about your source of income and wealth and level of experience with financial products. Security of clients’ personal information is of the utmost importance to us. For more information, please read our privacy and security policy, which explains in more detail how we deal with the personal information that you provide us.
I'd like to close my account. How can I do this?

You will need to notify our Client Management team in writing, either from your registered email address or by post, to our registered office address. You will need to withdraw any funds in your account and provide full contact details and your account number. We may contact you by phone to confirm your closure. If we are unable to contact you by phone we will always send you an email. You may need to reply to that email to confirm your closure request.
How long does it take to process an application for a live account?

Our aim is to help you start trading as quickly as possible. If you reside in the UK, you will get a response from us within 60 seconds from when you submit your online application form. However, there may be cases where additional documentation is needed before we can process your live account application. If you reside outside the UK, the account opening depends on how quickly you can provide us with the required supporting documents; on average the process takes a couple of days. Once you have submitted your documents, we will contact you within one business day.
How can I switch accounts?

On the iPhone app, tap the ‘More’ button, then ‘Switch Accounts’. On the Android app, select ‘Switch Accounts’ on the left side menu.

What forex markets are available to trade at Today Markets?

You can trade 80+ currency pairs at Today Markets
What browsers are supported?

You can access Web Trader using any modern browser, including Chrome, Microsoft Edge or Mozilla Firefox. We’d recommend ensuring that you’re using the latest version of your browser for maximum reliability and security.
How current is the information on Web Trader?

Web Trader uses real-time pricing data, so you’ll be trading on 100% live markets with your Today Markets account – whichever market you choose to trade. We also offer live prices on our demo account, for the closest approximation of live trading possible.
How do I add or remove markets from my Watchlist?

To add a market, click the 'Add Symbol' field at the top of the Watchlist and type in the symbol of the market you wish to add. To remove a market, hover your cursor over the market and click the red X that appears. You may also reorder your Watchlist by simply clicking and dragging the market entries.

What are the system requirements for MetaTrader 5?

Operating system: Windows 7, 8, 10 and above Screen resolution: Minimum of 800 x 600 Internet: Connection speed of 36.6 Kbps or faster
How do I download MetaTrader 5?

Download the Today Markets MetaTrader 5 platform in our download centre. You do not need to uninstall MT4 prior to downloading MT5.
What security features are in place to protect my account information?

We use sophisticated encryption technology to ensure the highest level of account security.