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Withdrawals And Deposits

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Safe And Secure

We understand just how important the convenience of deposits and speed of withdrawals are to our clients. We prioritise this, and as such, we have created an offering with a wide selection of convenient payment methods and a streamlined process. We take all reasonable steps to ensure that there is no delay between you placing a deposit or withdrawal request and the transaction being processed.

 

Above all, we ensure you are working within a safe and secure environment. As one of the most highly regulated brokers online, we closely adhere to the strict regulations and compliance procedures set out by the various regulatory bodies we are governed by.

Withdrawals at Today Markets

 

Trading online is all about mastering the markets and taking advantage of the many trading opportunities in the financial markets. It is therefore important that you are left to focus on that, rather than administrative tasks like making withdrawals. For that reason we have made the process of withdrawing your profits as smooth and hassle-free as possible. Below we answer some of the most frequently asked questions.

  • What is the withdrawal process at Today Markets?
    In order to withdraw your money from your Today Markets account, you will need to ensure that your account has been verified and confirmed. Verifying your identity and account is one of the requirements of the regulatory bodies and Today Markets is required to strictly follow the KYC or Know Your Customer process. This process requires Today Markets to verify the identity of its clients and to assess any potential risks of illegal intentions.

What is the verification process and what documentation is required?
When you open a trading account with Today Markets, you will need to provide Today Markets with the following documents in order to verify your identity:

  • A clear, coloured copy of a valid government-issued ID, such as a passport, driver’s licence or an ID card. The following information must be clearly visible on the ID: Full name, date of birth and picture. Please note that it is vital that the information you have used to register your account, matches the information on the ID document provided.
  • In order to verify your address, or place of residence, you will need to provide a utility bill, such as water, electricity, gas, local authority waste disposal or land-line phone. This bill needs to contain the following information: Full name and address. Please note that the utility bill you supply to AvaTrade needs to be not older than six months. The details on the utility bill must also match the personal details you registered with.
  • If you have made a deposit using a credit card or have made a deposit on behalf of a third party, you will be required to send verification documents for both parties. You will also need to send Today Markets a clear, colour copy of the front and back of the credit card used. The copy sent needs to clearly show your full name, the expiration date of the credit card, and the first and last 4 digits of the credit card number. Please note that you may block the middle 8 digits of the card number as well as the CVV security code on the back of the credit card and power of attorney (POA) form.
  • All the required documentation mentioned above must be clear, readable and sent to Today Markets, ensuring that all four corners of each document are clearly visible.
  • It is very important to note that Today Markets is not a tax substitute and we request all our British traders to contact the necessary authorities to verify the tax implications.
  • Once all the required verification documentation has been sent and approved by Today Markets, you can then go to the ‘My TM’ section in your account and complete the withdrawal form in order to get the withdrawal process started.
  • How long does it take to withdraw funds from my Today Markets account?

  • At Today Markets, we understand that being able to access your funds quickly and seamlessly, is important. We, therefore, offer a quick withdrawal process. The Today Markets withdrawal process takes only one or two working days. Please note that Today Markets operates from Monday to Friday, excluding weekends and other public holidays or festive days included in the official calendar. It is important to note that in some cases, there may be a delay in you receiving your funds as a result of clearance delays from banking institutions, electronic payment systems and credit cards. Please feel free to contact your banking institution to get more information on their processes.
  • How does Today Markets withdrawal process differ to other brokers?

  • At Today Markets, we pride ourselves on offering exceptional service and meeting the needs of our clients. In comparison, it takes Today Markets only 24-48 hours to complete the withdrawal process once your account has been verified, while it could take other brokers up to 8 days to process a withdrawal request. Our seamless withdrawal process and the importance we place on giving our clients top quality service as well as reliability and speed in managing their money, is clearly evident when you join the Today Markets family. Our existing clients and all those who choose to invest with Today Markets, know that their money is safe and secure and that the process in which they can withdraw their profits earned on the leading forex and CFD broker’s platforms, is simple and fast.
Deposit Request Fees
Withdrawal Fees
  • What withdrawal methods are available at Today Markets?
  •  
  • As a regulated broker, Today Markets needs to operate within strict regulatory requirements. As a result of international anti-money laundering regulations, withdrawals can only be sent via the payment methods by which you funded your account. It is very important to note that you must withdraw up to 100% of your deposit to your credit or debit card. After this, you may then withdraw funds by another method, as per your instructions, but it must be in your own name. Let us look at an example for clarification. If you made a credit card deposit of $1,000 and you made a $1,500 profit, the first $1,000 you withdraw will go back to the original credit card used to make the deposit, and then the balance of $1500, can be withdrawn using a different method, such as wire transfer, and other e-payment methods (for non-EU customers only).
    In the case of a deposit made via a third party, that is not a credit card payment method, you must withdraw 100% of the deposit transaction on this initial payment method.

Why has my withdrawal request not been processed?
It takes between 24-48 hours to process a withdrawal request if the account verification process has been completed and approved by Today Markets. This is the process for credit cards, debit cards and e-money. In the case of wire transfers, it can take up to 10 business days for the funds to reflect in your account. Please check the delay times with your banking institution.
It is also important to ensure that before you make a withdrawal request with Today Markets, that all requirements are met as follows:

  • Account verification – Has the verification documentation been sent to Today Markets according to the requirements?
  • Promotions – Have you met the minimum trading requirements of the promotion volume?
  • Margin – Do you have sufficient usable margin in your account?
  • Payment method – Have you requested a withdrawal through the correct withdrawal method?

Please note that Today Markets may require additional verification documentation and once all requirements are met, your withdrawal will be processed immediately.

Join Today Markets.com in 3 steps and start trading

1. Create your account

2. Fund your account

3. Start trading straight away

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Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. A significant percentage of retail investor accounts lose money when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

This website is operated in accordance with the guidelines of the European Securities and Markets Authority (ESMA) and, where applicable, the UK Financial Conduct Authority (FCA). The content on this site is for informational purposes only and does not constitute investment advice or a recommendation to engage in any investment strategy. Octalas Group Ltd t/a Today Markets is a program manager of EQIBank, which is chartered under the Offshore Banking Act No. 8 of 1996 of the Commonwealth of Dominica, which allows international business with non-resident personal and corporate clients.

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